For a guide to this page see Help:Learning Objective Page.
Learning Objective (LO)
| Catalogue
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PTI Katalog
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| Domain
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D-PIN 97 | Documentation: Issue Management and Resolution (Dokumentation: Problemmanagement und -lösung)
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| LO-ID
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LN08
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| LO-Text (De)
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Die Lernenden verwenden, wenn nötig den IT-Helpdesk zur Problemlösung.
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| LO-Text (En)
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Learners utilize IT Help Desk for problem resolution where necessary to maximize efficiency & effectiveness.
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| Verb in Niveau 1
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| Verb in Niveau 2
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Verwenden
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| Verb in Niveau 3
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| Verb in Niveau 4
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| Topic
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| Role
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| Didactic Note
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| Entry in Glossary
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| Higher Level LO
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| Step to this LO
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subordinate Learning Objectives to LZ-PIN 141
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Version Steps leading to LZ-PIN 141
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Version Steps that follow LZ-PIN 141
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Create a Version Step from LZ-PIN 141 to a new Learning Objective
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